Sometimes, customers hesitate to ask questions or request more information because they are used to being brushed off with annoyance or bombarded with technical jargon.
This is not the experience Danville Plumbing wants for our customers. We believe it is natural for our customers to want to know what type of work is being done on their plumbing and why. As an honest plumbing company that always puts the best interests of our customers first, we feel it is a good thing for our customers to be informed regarding their plumbing and any existing issues or concerns, as well as possible solutions.
In the end, a customer who understands what is happening will likely feel more confident and satisfied with the results.
That being said, if you have any questions or concerns regarding a plumbing issue or our plumbing service, do not hesitate to contact us by telephone or email. We will be glad to provide you with the customer service and assistance that you deserve as a valued customer.
This has always been something that we have taken pride in, and is a significant part of our business model.
Danville Plumbing provides free estimates for all of our services. Just provide us the details during your call or in the email and we will be happy to get back to you with an honest, upfront quote. In some cases, an inspection may be necessary to provide you with a more accurate estimate for the cost of repairs, maintenance or installations.